Agreement to These Terms
These Terms of Service cover your use of ocluxurylimos.com and your requests for transportation from OC Luxury Limos. Please read them before requesting a quote or booking a ride.
The website ocluxurylimos.com is operated by [PENDING: legal business name], doing business as OC Luxury Limos ("OC Luxury Limos," "we," "us" or "our"). By using this website, submitting a quote request, or booking transportation with us, you agree to these Terms of Service and to our Privacy Policy. If you do not agree, please do not use the website or our services.
Our Services
OC Luxury Limos provides chauffeured stretch limousine, Sprinter van and party bus transportation in Orange County, California. Vehicle availability depends on the date, time and vehicle requested. Photos and descriptions on this website are for general reference, and the specific vehicle assigned to your trip is confirmed at booking.
Quotes and Bookings
- Submitting a quote request or calling us does not reserve a vehicle. A booking is confirmed only when we confirm it with you directly.
- Quotes are based on the details you provide, such as date, times, locations, number of hours and number of passengers. If those details change, the price may change.
- Pricing, deposit, payment, cancellation and refund terms for your trip are stated in your quote and booking confirmation. Those booking terms apply to your trip together with these Terms of Service.
- Please review your booking confirmation carefully and contact us right away if anything is incorrect.
Passenger Responsibilities
To keep every trip safe and enjoyable, the person who books the trip and every passenger agree to:
- Provide accurate trip details, including pickup and drop-off locations, times and the number of passengers
- Not exceed the passenger capacity of the vehicle
- Be ready at the scheduled pickup time and location
- Follow the chauffeur's safety instructions and all applicable laws, including laws about alcohol, smoking and controlled substances
- Treat the chauffeur, the vehicle and other passengers with respect
For the safety of passengers, the chauffeur and the public, the chauffeur may refuse service or end a trip if a passenger behaves in an unsafe, unlawful or abusive way. The person who booked the trip is responsible for the conduct of their group.
Damage and Cleaning
The person who booked the trip is responsible for damage to the vehicle caused by their group, and for cleaning beyond normal use. Any related charges are described in your booking confirmation.
Delays and Events Beyond Our Control
We plan routes and timing with care, but traffic, weather, road closures, accidents, venue restrictions and other events outside our control can cause delays. We are not responsible for delays or missed events caused by circumstances beyond our reasonable control. If a vehicle becomes unavailable, we will make reasonable efforts to provide a comparable replacement or will contact you to discuss options.
Lost Items
Please check the vehicle for personal belongings before leaving. We are not responsible for items left in a vehicle, but if something is found we will make reasonable efforts to contact you. Call (714) 912-7418 to ask about a lost item.
Text Messages (SMS)
By providing your mobile number and agreeing to receive text messages, you consent to receive texts from OC Luxury Limos about your quote request, booking details and related customer care. Consent to receive text messages is not a condition of purchase.
- Message frequency varies based on your request.
- Message and data rates may apply.
- Reply STOP at any time to opt out. You will receive one message confirming you have been unsubscribed.
- Reply HELP for help, or call (714) 912-7418.
- Mobile carriers are not liable for delayed or undelivered messages.
See our Privacy Policy for how we handle your information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Using This Website
You may use this website to learn about our services and to contact us. You agree not to:
- Submit false, misleading or someone else's information
- Use the website for any unlawful purpose
- Send spam or automated submissions through our forms
- Attempt to interfere with, damage or gain unauthorized access to the website or its systems
- Copy, scrape or reuse website content without our written permission
Content and Reviews
The text, photos, videos, logos and design of this website belong to OC Luxury Limos or are used with permission, and are protected by copyright and trademark laws. You may not use them without our written permission.
Reviews shown on this website come from third-party review platforms and reflect the opinions of the individual reviewers. Some content, such as the quote form, reviews display and videos, is provided by third parties, and their own terms may apply.
Disclaimers
This website is provided "as is" and "as available." We work to keep the information on this website accurate and current, but we do not guarantee that it is complete, error free or always available. To the fullest extent permitted by law, we disclaim all warranties, express or implied, regarding the website.
Limitation of Liability
To the fullest extent permitted by law, OC Luxury Limos will not be liable for any indirect, incidental, special or consequential damages arising from your use of this website or our services. Nothing in these terms limits any liability that cannot be limited under applicable law.
Governing Law
These Terms of Service are governed by the laws of the State of California, without regard to its conflict of law rules. Any dispute relating to these terms or our services will be handled in the state or federal courts located in Orange County, California, unless applicable law requires otherwise.
Changes to These Terms
We may update these Terms of Service from time to time. When we do, we will post the updated version on this page and change the effective date at the top. The terms in effect when you book a trip apply to that trip.
Contact Us
Questions about these Terms of Service? Contact OC Luxury Limos:
[PENDING: legal business name] dba OC Luxury Limos
Phone: (714) 912-7418
Email: [PENDING: contact email]
Mailing address: [PENDING: business mailing address]
CPUC TCP number: [PENDING: add once the CPUC authority status reads Active]
Website: ocluxurylimos.com