Who We Are
This Privacy Policy explains what information OC Luxury Limos collects when you visit ocluxurylimos.com, request a quote, call us or text us, and how that information is used and shared.
The website ocluxurylimos.com is operated by [PENDING: legal business name], doing business as OC Luxury Limos ("OC Luxury Limos," "we," "us" or "our"). OC Luxury Limos provides chauffeured stretch limousine, Sprinter van and party bus service in Orange County, California.
By using this website or submitting your information to us, you agree to the practices described in this policy.
Information We Collect
Information you give us
When you fill out a quote form, call us, text us or email us, you may provide:
- Your name, phone number and email address
- Event details, such as the date, pickup time, pickup and drop-off locations, number of hours, number of passengers and the occasion
- Any other information you include in a message or conversation with us
Calls and text messages
When you call or text us, we receive your phone number, the date and time of the call or message, and the content of text messages. [PENDING: confirm whether calls are recorded. If they are, state it here and make sure callers are told at the start of the call.]
Information collected automatically
When you visit the website, we and our service providers may automatically collect:
- Device and browser information, such as browser type, operating system and screen size
- Your IP address and general location derived from it
- Pages viewed, time spent on pages, links clicked and the website that referred you
- Advertising identifiers, such as an ad click ID when you arrive from an online ad
How We Use Information
We use the information we collect to:
- Respond to your quote request and answer your questions
- Plan, book and provide your transportation
- Contact you by phone, text message or email about your request or booking
- Follow up on quote requests you have submitted
- Measure how well our website and advertising perform
- Maintain and improve our website and services
- Protect against fraud, spam and misuse of the website
- Comply with legal obligations and enforce our terms
Text Messages (SMS)
If you provide your mobile number and agree to receive text messages, OC Luxury Limos may send you texts about your quote request, booking details and related customer care. Consent to receive text messages is not a condition of purchase.
- Message frequency varies based on your request.
- Message and data rates may apply.
- Reply STOP at any time to stop receiving text messages.
- Reply HELP for help, or call (714) 912-7418.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties. This does not include service providers that help us send messages on our behalf, as described below.
Data Retention
We keep personal information for as long as needed to respond to your request, provide our services, keep business and tax records, resolve disputes and meet legal requirements. When information is no longer needed, we delete it or make it anonymous.
Security
We use reasonable administrative, technical and physical safeguards to protect personal information. No website, transmission or storage system is completely secure, so we cannot guarantee the security of information you send to us.
Your Choices and Rights
- Access and correction. You can ask us what personal information we hold about you and ask us to correct it.
- Deletion. You can ask us to delete your personal information, subject to records we must keep by law.
- Text messages. Reply STOP to any text message to opt out.
- Emails. Use the unsubscribe link in any marketing email, or contact us.
To make a request, contact us using the details in the Contact Us section. We may need to verify your identity before completing a request. We will not treat you differently for exercising your privacy rights.
California Privacy Rights
If you are a California resident, you may have additional rights under California law, including the California Consumer Privacy Act as amended by the California Privacy Rights Act, to the extent those laws apply to our business. These may include the right to know what personal information we collect and how we use and share it, the right to request deletion or correction, and the right to opt out of the sale or sharing of personal information.
Under California's "Shine the Light" law, California residents may ask once per year whether we have shared personal information with third parties for their own direct marketing purposes. We do not share personal information with third parties for their own direct marketing purposes.
To make a California privacy request, contact us using the details below.
Children's Privacy
This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, contact us and we will delete it.
Third-Party Sites
Our website may link to or display content from other websites and services. We are not responsible for the privacy practices of those third parties. Please review their privacy policies before providing them with information.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the effective date at the top. Your continued use of the website after changes are posted means you accept the updated policy.
Contact Us
If you have questions about this Privacy Policy or want to make a privacy request, contact OC Luxury Limos:
[PENDING: legal business name] dba OC Luxury Limos
Phone: (714) 912-7418
Email: [PENDING: privacy contact email]
Mailing address: [PENDING: business mailing address]
Website: ocluxurylimos.com